Hours: Monday - Friday, 8am - 5pm

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Serving

Roxbury, Washington, Warren, Bridgewater & northern New Milford.

Specializing in the Lake Waramaug & Merryall areas

Serving Roxbury, Washington, Warren, Bridgewater & northern New Milford.

Monday – Friday, 8am – 5pm

Our Services

Our Services

Services

As your home is your sanctuary, our goal is to ensure that you return to it in the same manner you left it. Our standard home watch inspections are based on the best practices from the National Home Watch Association however, they are fully customizable to you and your home’s needs. We understand that no one wants to come home just to have to shop, conduct maintenance, meet service professionals and move furniture outdoors. We offer an extensive list of Concierge and other Add-on services that you can choose so that these tasks can be addressed before you arrive.

Home Watch

Basic Home Watch Services

Our primary service is the Basic Home Watch Service, which is based on weekly or bi-weekly visits. We visually check for obvious issues with the intent on catching them before they become large and costly. This is a complete interior and exterior visual inspection of your house and property, which includes looking for damage, water leaks, mold, pests and cold/heat induced issues, to name a few. We use a checklist based on best practices by the National Home Watch Association, however we can fully customize it to suit your needs.

Vehicle Service

This service can be added in addition to the typical home watch visit. Vehicles that sit too long are subject to a range of issues including deteriorated tires, moisture buildup, fuel pump and gas tank breakdown as well as rusting of rotors and brakes. Our check consists of starting and idling the vehicle, checking for leaking fluids, looking for check engine lights and moving the vehicle to prevent flat spots or warping of the tire. If you use a battery tender, this will be checked and we even take it for a short drive if you request it.

Mail Forwarding

This service can be added in addition to the typical home watch visit. We can forward all mail and packages that you receive at your unoccupied residence to wherever you currently are.

Alarm Response Services

Let us be your local contact for the alarm company while you are away. With this service, we are available 24/7 and will work as your local representative when your alarm company calls.

As we are not a security company, we are not a replacement for your current alarm company. Our services only provide you with the ability to have a ‘representative of the owner’ available, as needed, when you are away.

HouseSetter Sherlock

A HouseSetter Sherlock is a home monitoring device that allows the owner to monitor their property. Based on use of the Verizon cellular network, it monitors and reports temperature and relative humidity inside the house when unoccupied. The device will send alerts when the power goes out and when the power is restored. Additionally, it has a built in camera which allows a picture to be taken on demand. As the internal battery lasts 4 days, you have up to date information even when the power is out.

This device is purely a recommendation as a complement to our services. It is a third party product for which we are not compensated in any way. The benefit is derived from the weekly reports and communications which can help to identify potential issues in between our regularly scheduled visits. We encourage owners to install this device as a way to, at a minimum, detect power outages and heating system failures.

Concierge

Concierge services provide home owners with assistance in completing tasks that fall outside what would normally be included during a scheduled home watch visit. We have listed the most common, however please ask us if you have a special request.

 

Seasonal Add-on Visits

  • Opening & Preparation for owner or guest arrival.
  • Home Closure after your departure for the season.
  • Pre-Storm Preparation to ensure everything is away and secure.
  • Post-Storm Inspection to catch any issues or damage immediately.

Pre-stocking for Arrival

  • Arrive to a stocked house

Errand Running

  • Arrive having your local errands completed

Making calls, appointments, reservations

  • Take these tasks off your plate

Waiting Services

  • Have us meet deliveries, technicians for installations or repairs, or just have us let guests in.

Maintenance

Battery Replacement

  • Smoke & Carbon Monoxide Detectors, Thermostats & Humidistats
  • Ask us to have this semi-annual maintenance added to your list of services

We follow guidelines of the USFA which suggest all smoke and carbon monoxide detectors be tested monthly and to have all batteries replaced once to twice a year.

Air Filter Replacement

  • It is recommended to replace all air filters once every three months to prevent air handlers from being strained and to maintain efficiency.
  • Ask us to have this semi-annual maintenance added to your list of services

Handyman Services

  • We hope to add this soon to the services we offer our existing clients

Key Holding Services

Our Key Holding Service is for home owners who don’t require regularly scheduled Home Watch visits nor the Alarm Response Services. This service is for owners who might be away frequently, but not for extended periods of time. It is simply a safe way to be sure that a local trusted contact is available 24/7 to provide access with a spare set of keys, when owners are away.

  • Let other service providers in for maintenance, repair or installations.
  • Accept deliveries and secure them in the house or garage.
  • Be sure that no one is ever locked out.

This service:

  • Eliminates the need to place an unsecured key under a planter
  • Eliminates the need to give the same lockbox code to multiple vendors

Trust that your spare set of keys are secure. 

  • All keys coded to prevent your key from being associated with an address.
  • All keys are kept secure in a safe and locked location.
  • Any personal information you provide including, gate or alarm codes, is encrypted and stored digitally in cloud based servers.